The Fun Burrow came to us before its launch with the need to build a complete digital identity from the ground up. The project went beyond creating a website. We worked across branding, website design, digital marketing and day to day creative requirements to establish a consistent presence for the new kids entertainment and family experience brand in Gurugram.
The business combines an indoor soft play area with a café and experiences such as themed birthdays, baby showers, creative activities and family events.
The project started before The Fun Burrow had opened its doors, which meant the digital presence had to be created alongside the brand itself. There was no established online audience, customer history or existing digital identity to build on.
We approached the project as a complete brand and digital ecosystem rather than treating the website as a standalone deliverable.
The first stage focused on establishing the visual foundation through the logo, brand identity, colours, typography and communication style. From there, we developed the website and the wider creative system used across social media and promotional material.
The website was structured around the experiences customers were looking for, including the kids play area, café, birthday celebrations, baby showers and other activities. The current website reflects this service led structure, with dedicated sections for these experiences.
Alongside the website, we handled 360° digital marketing and creative requirements. This included social media design, promotional campaigns, banners, brochures, menus and other brand collateral required for the business.
The work continued after launch, allowing the digital presence, campaigns and creative communication to evolve with the business.
Between 1 March 2024 and November 2025, the GA4 data captured measurable traffic and audience activity across multiple acquisition channels.
2.9K active users
The website recorded approximately 2,892 active users during the reported period.
2.9K new users
The data recorded approximately 2,899 new users, reflecting the brand's ability to reach people discovering the business online.
1,587 engaged sessions
The website recorded 1,587 engaged sessions with an overall engagement rate of 42.16%.
28 seconds average engagement time
Users spent an average of 28 seconds actively engaged per user during the reported period.
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